ActiveBuilding: Revolutionizing Resident Engagement and Community Management



In the modern world of multifamily housing, creating a connected and engaged community is key to resident satisfaction and retention. ActiveBuilding, a Seattle-based company, provides an innovative solution to this need with its open platform resident hub. ActiveBuilding connects communities, enhances resident engagement, and drives incremental yield, making it an essential tool for property management teams. This article explores the features and benefits of ActiveBuilding, demonstrating how it transforms apartment living and management.

The Heart of Your Community: ActiveBuilding Resident Portal

Self-Service Convenience

ActiveBuilding offers a resident portal that serves as the heart of apartment communities. This portal provides residents with self-service and mobile access to every aspect of apartment life. From paying rent to communicating with staff and neighbors, ActiveBuilding makes it easy and convenient for residents to manage their living experience.

Online Payment Adoption

One of the standout features of ActiveBuilding is its ability to increase online payment adoption. Residents can effortlessly pay their rent through the portal, eliminating the need for checks or in-person payments. This not only simplifies the payment process for residents but also ensures timely payments, improving cash flow for property management.

Driving Renewals

Resident retention is crucial for the success of any multifamily housing community. ActiveBuilding drives renewals by fostering a strong sense of community and providing a seamless living experience. The convenience and engagement offered by the portal encourage residents to stay longer, reducing turnover and vacancy rates.

Monetizing Amenities and Events

ActiveBuilding enables property management teams to monetize community amenities, events, and rentable items. Residents can easily reserve amenities like the gym, pool, or community hall through the portal. Additionally, management can organize and promote events, generating additional revenue and enhancing the community experience.

Enhancing Communication and Efficiency

Seamless Communication

Effective communication is vital in any community. ActiveBuilding provides exclusive, online community portals that facilitate seamless communication between residents and staff. This enhanced level of communication not only creates a sense of community but also assists with resident retention.

Maintenance Requests

Residents can conveniently request maintenance through the ActiveBuilding portal. This streamlined process ensures that maintenance issues are reported and addressed promptly, improving overall resident satisfaction. For the staff, it means more efficient management of maintenance tasks and less paperwork.

Package Tracking

With the increase in online shopping, package management has become a significant concern in apartment communities. ActiveBuilding’s portal includes a package tracking feature that allows residents to track their packages and receive notifications when they arrive. This reduces the burden on staff and ensures residents are promptly informed about their deliveries.

Improving Staff Efficiency

Paperless Operations

ActiveBuilding promotes paperless operations, which significantly enhances staff efficiency. By moving communications, payments, and maintenance requests online, the need for physical paperwork is drastically reduced. This not only saves time but also minimizes the risk of errors and miscommunication.

Centralized Management

The portal provides a centralized platform for all community management activities. Staff can access and manage all aspects of the community from a single interface, making their jobs easier and more efficient. This centralization leads to better coordination and improved service delivery.

Resident Engagement Tools

ActiveBuilding includes various tools to engage residents and build a stronger community. Polls, forums, and community boards are available to encourage interaction and feedback. These tools help management understand resident needs and preferences, allowing them to tailor services and amenities accordingly.

ActiveBuilding’s Impact on Multifamily Housing

Creating a Connected Community

ActiveBuilding transforms apartment living by creating a connected and engaged community. The portal facilitates interactions among residents, fostering a sense of belonging and community spirit. This connectedness is essential for resident satisfaction and long-term retention.

Enhancing Resident Satisfaction

The convenience and comprehensive features of ActiveBuilding significantly enhance resident satisfaction. From easy rent payments to seamless communication and maintenance requests, the portal makes apartment living hassle-free. Satisfied residents are more likely to renew their leases and recommend the community to others.

Increasing Yield for Property Management

ActiveBuilding drives incremental yield for property management by improving efficiency and monetizing amenities. The increased adoption of online payments ensures steady cash flow, while the ability to monetize amenities and events generates additional revenue. Enhanced resident retention further contributes to financial stability and growth.

How ActiveBuilding Works

Easy Setup and Integration

ActiveBuilding is designed to be easy to set up and integrate with existing property management systems. The onboarding process is straightforward, ensuring that communities can quickly start benefiting from the portal’s features. Integration with other systems means that management can continue using their preferred tools while enhancing their capabilities with ActiveBuilding.

User-Friendly Interface

The portal boasts a user-friendly interface that is intuitive and easy to navigate. Both residents and staff can quickly learn to use the platform, ensuring high adoption rates. The clean design and logical layout enhance the overall user experience, making it a joy to use.

Mobile Access

In today’s mobile-centric world, having access to community management tools on the go is essential. ActiveBuilding offers mobile access, allowing residents and staff to manage their tasks from anywhere, at any time. This flexibility is particularly beneficial for residents with busy lifestyles and for staff who need to be responsive and efficient.


ActiveBuilding is revolutionizing the way multifamily housing communities operate and engage with their residents. With its comprehensive resident portal, the platform offers self-service convenience, enhances communication, and improves operational efficiency. ActiveBuilding fosters a connected community, increases resident satisfaction, and drives incremental yield for property management teams. By embracing this innovative platform, property managers can transform apartment living and build lasting connections within their communities.

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